Our Care Approach

The Balanced Care Method™ is a holistic approach to senior care that promotes healthy mind, body and spirit and is based on the lifestyles of the longest-living people in the world.

At Home Care Assistance North Coast, our goal is not just matching individuals to Care Workers but working with families to create personalised care plans that ensure optimal quality of life for their loved one.

Our unique and personalised philosophy seeks to optimise the wellness of older NSW North Coast residents and bring energy, independence and joy in this special phase of life.

Our Care Workers are the heart and soul of our company, which is why we are incredibly particular with our recruitment and will only take on the very best Care Workers to take care of you or your ageing loved one. We conduct thorough background checks and can even administer a psychological examination developed by PhD psychologists to assess honesty and conscientiousness. We then provide further training to all our Care Workers in our proprietary methods, Alzheimer’s and dementia care, dust disease management, post-hospitalisation care, healthy cooking techniques, and so much more so they really do set the bar high for in home care on the NSW North Coast.

Home Care Assistance North Coast ensures individuals, and their families receive the highest standard of care throughout the length of service. From performing complimentary in-person consultations to creating personalised care plans to conducting regular quality assurance visits, our Care Team is highly accessible and available to you 7 days a week to provide status updates. Our Care Team to client ratio is 3x the industry average so everyone gets unrivalled personal attention. The Care Team can also coordinate between health care professionals, maintaining clear lines of communication to all family members.